Returns and Refunds
At Projector Point, we strive to ensure that our products meet your expectations. However, we have a strict return and refund policy.
Returns
We do not accept returns or refunds for change of mind. If the product is faulty or damaged, we may consider an exchange for a replacement product or repair under warranty. The customer is responsible for paying the delivery fee for returns.
Condition for Returns
To be eligible for a return, the product must be:
• In its original packaging
• In the same condition as received
• Intact and free from any damage not specified in the original description
Warranty
We offer a warranty on our products:
• Selected used products: 1 month parts warranty
• Brand new products: 6 months to 1.5 years warranty (dependent on product)
Refunds
We only process refunds for bank transfer payments if the order is cancelled within 24 hours of placement. To request a refund, please contact us promptly.
Order Confirmation
Before confirming your order, our team will contact you to discuss your options and ensure that the product meets your requirements. This step helps minimize the need for returns and refunds.
Important
Please carefully review your order before confirming. Since we do not accept returns or refunds for change of mind, it’s essential to ensure that the product meets your needs.
Contact Us
If you have any questions or concerns about our return and refund policy, please contact us at projectorpoint@gmail.com or +923002809990